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The aim of the practice Patient Representative Group is to promote good communication between patients, management and health care professionals in the surgery. It can, at different times, represent the patient population to the practice, and the practice to the wider community. The purpose, establishment and benefits of this type of group is described very well on the National Association for Patient Participation website:
- to consult and plan with patients whenever possible on the facilities and provision of our practice services
- to bring a sense of ownership and partnership between practice staff and patients
- to give practice staff and patients the opportunity to discuss topics of mutual interest
- to allow patients to make positive suggestions about the practice and their own healthcare
- to develop self-help projects to meet the needs of fellow patients
- to act as a representative group that can be called upon to influence the local provision of health and social care.
We are very enthusiastic about the group because we can see that it will be good for patients, practice staff and the community. It will be…
Good for patients because:
- Patients will be consulted about arrangements for their primary healthcare before decisions are made.
- Patients will benefit from improved communications with staff.
- Patients will have a forum to suggest positive ideas and voice concerns.
- Patients will have a better understanding and knowledge of the practice and its staff.
- Patients will be more responsible for their own health.
Good for practice staff because:
- GPs and their staff will be able to plan services jointly with patients in order to increase their effectiveness.
- They will be able to help patients with non-medical and social care issues.
- They will be able to get help from patients in meeting targets and objectives.
- They will have a forum to voice concerns, ideas and suggestions to patients.
- They will get closer to the community for whom they care.
Good for the community because:
- Patients will have an organisation through which they can identify their own needs.
- Patients will be able to get an idea of what is needed to improve healthcare, and make sure that the patient view is always represented.
- Patients will maintain an open dialogue with GPs and other healthcare professionals.
- Patients will have an opportunity to become involved in other community initiatives such as their Local Involvement Network (LINk) and their Practice Based Commissioning organisation.
Lorraine Crossley – Chair
Sharon Rucastle – Secretary
Dr Louise Morgan – Practice
Dr Mairi McKirdy – Practice
Jonathan Scott – Practice
Jill Noble – Practice
Lyndsae Lister – Practice
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.