VACANCY – Receptionist

We are looking for a bright, enthusiastic person to join our friendly team at Bentham Medical Practice working as a receptionist. The ideal candidate will have experience in both front-facing and telephone customer service, a positive and approachable manner, excellent organisational skills, and work well under pressure.
We are looking for someone with a ‘can do’ attitude, who enjoys working in close contact with members of the public and is proficient and confident in using many types of IT system. Whilst full training will be given, this is a fast-paced environment where accuracy and attention to detail are imperative.
The role will involve speaking with patients directly and over the telephone, booking appointments, liaising with clinicians, administrative and light cleaning duties. Confidentiality is essential and a polite, understanding demeanour is key.
The role will involve travel to our Ingleton surgery to cover reception duties, for which your own transport is required. The reception desk at our main surgery in Bentham is manned from 8am until 6.30pm Monday to Friday and this role will cover a variety of fixed shifts over the course of the week. Flexibility is required to cover holiday and other absences.
What we are offering: The opportunity to join a welcoming, supportive, community practice in the heart of Bentham, 37.5 hours per week (we will consider two part time roles for the right candidates), starting salary of National Living Wage, 31 days annual leave (including bank holidays), NHS pension scheme.
If you think this role is for you, please forward a copy of your CV and a covering letter for the attention of Emma Spence (Practice Manager) to emma.spence16@nhs.net
Please state whether you are interested in a full or part-time role. Closing date for applications: Thursday 20th August2026.

